Frequently Asked Questions....
Why choose Lavalu?
Do you only edit wedding photos?
We are happy to edit any professional images. We have tons of experience with portraits, maternity sessions, newborns boudoir, fashion, bar/bat mitzvahs, quinceaneras, sweet sixteens, travel photography, real estate images, and more!
How do I submit files?
How do I receive completed files?
You will be able to download your completed files directly from the private server space we provide. For those clients not using our artistic editing services, you may opt to simply download the (very small) .xmp files or Lightroom catalog and then quickly generate the edited jpegs on your own computer.
Can I submit a specific request on an individual order?
What is your minimum order?
There is a $25 minimum order. However, you are always welcome to combine images from multiple shoots to help meet that minimum.
What do I need to commit to?
What if I’m not happy with the results?
Tell us right away! Often if a new client has problems with one of their first orders, we can quickly identify a technical issue that is to blame (monitor calibration, files that have been renumbered resulting in xmp data not matching up, etc.) If the issue requires us to rework the files to reach your satisfaction, we will always do that happily (and at no charge) as long as you let us know about the problem right away.
How much does it cost to use your services?
How do I get started?
Click on the Get Started link above and give us your basic contact information. We will get you all the information you need to allow you to get your first order started in as little as one business day.